Contact NFC Support
Tell us what happened. A screenshot can help, but it is optional.
Human support, without exposing your inbox
How can we help?
Send the details securely. Your message goes directly to the NFC support team, and your email is used only so we can reply.
We usually reply within 24–48 hours.
Frequently asked questions
Why can’t this browser write my NFC tag?
NFC writing depends on device hardware and browser or native-app permissions. If direct writing is unavailable, NFC gives you the secure destination to copy into a compatible NFC encoder. Your card can still be managed from the dashboard.
What should I do if a card is lost?
Open Cards & NFC, choose the card, and enable Lost Mode or pause it. The physical tag immediately stops revealing its destination.
Can I change a destination after programming?
Yes. NFC stores a permanent dynamic address on the tag. Change its destination from your dashboard without rewriting the physical card.
How do I recover my account?
Use Reset password above. If the email belongs to an account, a private one-time recovery link is sent to it.
How do I delete my account?
Sign in, open Settings, and choose Delete account. Password confirmation is required and deletion is permanent.
Can resellers and companies manage many tags?
Yes. Bulk Studio provisions compatible products from any supplier, while Teams provides shared administration and role-based access.